HELPDESK SUPPORT
DESKTOP IT SUPPORT FOR YOUR STAFF
SN Online’s team of IT technicians provide businesses with the IT support necessary to ensure that problems are resolved quickly and systems are accessible 24/7. We become part of your team, solving IT issues from complex projects to the simplest of user questions.
Benefits of Core IT Managed IT Support
Our sector and industry familiarity is second to none and whilst we utilise all of the crucial IT-specific and leading generic job boards, nothing compares to our own cautiously grown database and functional knowledge of “who’s who” in crucial industrial regions.
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With our managed IT support you have a team of experts, without the expense of full-time salaries and benefits.
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It’s a predictable, monthly cost. No more spikes in your IT budget. Your fixed monthly fee provides you with unlimited remote support during business hours.
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It’s scalable, based on business demand, freeing you from staffing, bandwidth, power and space constraints.
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We manage the evolving complexities of technology. Managed IT provides you with a team of experts in multiple knowledge areas, enabling you to access the latest IT solutions.
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We monitor your systems 24×7, monitoring for alerts and providing prompt resolutions remotely, often before the user realises there’s a problem. This reduces your risk and gives you a more proactive and reliable IT service.
